762 Jon M. Huntsman Hall
3730 Walnut Street
University of Pennsylvania
Philadelphia, PA 19104
Research Interests: emotion regulation, emotional and attitudinal ambivalence, emotions and social identity, the persuasive effects of emotion, brand purpose
Patti Williams is the Ira A. Lipman Associate Professor of Marketing at the Wharton School of the University of Pennsylvania and Vice Dean of Wharton Executive Education.
Professor Williams examines ways consumers’ emotional responses influence consumption and persuasion. Her current research projects focus on how emotions influence consumer decisions and processes of persuasion; consumer responses to emotional and attitudinal ambivalence; and emotion regulation.
Her research has been published in top-tier academic journals including the Journal of Marketing Research and the Journal of Experimental Psychology: Applied. She serves on the Editorial Review Board for the Journal of Marketing Research and is an Associate Editor at the Journal of Consumer Psychology. She previously served as an Associate Editor at the Journal of Consumer Research and as President of the Society for Consumer Psychology.
She teaches a course on Strategic Brand Management to undergraduate and MBA students; previously she has taught the MBA core courses and classes on Advertising Management. Professor Williams earned her PhD and MBA from the University of California, Los Angeles, and her BA from Stanford University.
Patti Williams, Jennifer Edson Escalas, Andrew Morningstar (2022), Conceptualizing brand purpose and considering its implications for consumer eudaimonic well-being, Journal of Consumer Psychology, 32 (), pp. 699-723. 10.1002/jcpy.1324
Yimin Cheng, Anirban Mukhopadhyay, Patti Williams (2020), Smiling Signals Intrinsic Motivation, Journal of Consumer Research, 46 (5), pp. 915-935. https://doi.org/10.1093/jcr/ucz023
Evan Weingarten, Amit Bhattacharjee, Patti Williams (Under Review), So Bad It’s Good: When Consumers Prefer the Bad Option.
Ludovica Cesareo, Eugenia C. Wu, Keisha M. Cutright, Patti Williams (Under Revision), The Consequences of Beautiful Products: Sacredness, Awe, and Forgiveness.
Patti Williams (2014), Emotions and Consumer Behavior, Journal of Consumer Research, 40 (5).
Nicole Verrochi Coleman and Patti Williams (2013), Feeling Like My Self: Emotion Profiles and Social Identity, Journal of Consumer Research, 40 (August)), pp. 203-222.
Eric Bradlow, Keith Niedermeier, Patti Williams, Marketing for Financial Advisors: Build Your Business by Establishing Your Brand, Knowing Your Clients and Creating a Marketing Plan (:, 2009)
Aimee L. Drolet, Patti Williams, Loraine Lau-Gesk (2007), Age-Related Differences in Responses to Emotional vs. Rational Ads for Hedonic vs. Utilitarian Products (Lead Article), Marketing Letters, Volume 18, Number 4 (December), pp. 211-221.
Suresh Ramanathan and Patti Williams (2007), Immediate and Delayed Emotional Consequences of Indulgence: The Moderating Influence of Personality Type on Mixed Emotions, Journal of Consumer Research, 34 (August), pp. 212-223.
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Gavan Fitzsimons, Joseph C. Nunes, Patti Williams (2007), License to Sin: The Liberating Role of Reporting Expectations, Journal of Consumer Research, 34 (June), pp. 22-31.
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